Definitions
For the purposes of this Disclaimer:
- “Company” (referred to as either “the Company”, “We”, “Us” or “Our” in this Disclaimer) refers to BIG C HOME SDN. BHD.
- “Goods” refers to the items offered for sale on the Service.
- “Orders” means a request by You to purchase Goods from Us.
- “Service” refers to the BIG C HOME SDN. BHD., accessible from https://bigchome.com/
- “You” means the individual accessing the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Introduction
This Privacy Policy explains how We collect, use, disclose, and safeguard Your information when You access or use Our Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
We may collect several types of information from and about You, including:
Personal Data
- Name
- Email address
- Phone number
- Billing and shipping address
Order Information
- Purchase history
- Order details
- Payment-related information (processed securely via third-party providers)
Technical Data
- IP address
- Browser type and version
- Device information
- Pages visited and usage data
How We Use Your Information
We use the collected information for various purposes, including:
- To process and fulfill Your Orders
- To manage Your account and provide customer support
- To improve Our Service, products, and user experience
- To communicate with You regarding Orders, updates, or inquiries
- To detect and prevent fraud or unauthorized activity
- To comply with legal obligations
Sharing of Information
We do not sell or rent Your personal information. However, We may share Your information in the following situations:
- Service Providers: With third-party vendors such as payment processors, logistics partners, and IT service providers who assist in operating Our business
- Legal Requirements: When required to comply with applicable laws, regulations, or legal processes
- Business Transfers: In connection with a merger, sale, or transfer of assets
Data Retention
We retain Your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Data Security
We implement reasonable administrative, technical, and physical security measures to protect Your personal information. However, no method of transmission over the Internet or electronic storage is completely secure, and We cannot guarantee absolute security.
Your Rights
Depending on applicable laws, You may have the right to:
- Access the personal data We hold about You
- Request correction of inaccurate or incomplete data
- Request deletion of Your personal data
- Object to or restrict certain types of data processing
To exercise these rights, please contact Us using the details provided below.
Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to enhance Your browsing experience, analyze site traffic, and understand user behavior.
You can choose to disable cookies through Your browser settings, although this may affect certain functionalities of the Service.
Third-Party Links
Our Service may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites.
Children’s Privacy
Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If We become aware of such data collection, We will take steps to delete the information.
Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting on the Service.
Your continued use of the Service after any changes constitutes acceptance of the updated Privacy Policy.
Contact Us
If You have any questions about this Privacy Policy or Our data practices, You can contact Us:
BIG C HOME SDN. BHD.
Address: NO.30-02, BLOK B JALAN PERMAS UTARA BANDAR BARU PERMAS JAYA 81750 MASAI JOHOR
Phone Number: 011-2092 4327
Email: bigchome@outlook.com
Website: https://bigchome.com/